Social Development Network
People in Kenya’s complaints about a hospital with no drugs or a lack of water in the pump are now being communicated directly to the people in charge thanks to the Social Development Network (SODNET).
With the aim of getting the general public involved in holding Kenya’s policymakers to account, SODNET makes use of the tools and networks available to the majority of the population including SMS, church groups and calling radio stations. Through the use of an innovative website, SODNET then ensures the complaints and comments, which mostly focus on service delivery, can be communicated to people in power. This raises the voice of citizens in the public dialogue about government spending and aid accountability.
Philip Thigo, Associate at Strategic Partnerships, Social Development Network says:
Public funds are there for service provision, regardless of who puts in the money. There has been a lot of advocacy surrounding tax revenues and government accountability, but a lot less visibility around aid flows. Monitoring of aid must continue – it’s hugely important.
To learn more, download our two-page case study from the Social Development Network.